Ich habe gerade ein paar Sachen auf Amazon bestellt und jetzt kam der folgende Text an meine E-Mail. Ich bin mir nicht ganz sicher, was ich tun soll.
:Hello,
We have detected unusual payment activity on your Amazon account. For your protection, we have temporarily placed your account on hold and placed any pending orders or subscriptions on hold as well. We leveraged a combination of automated means to identify this issue and to make this decision.
If we are unable to confirm your payment information within 72 hours, your pending orders will be canceled. Your account will remain on hold until we are able to confirm that you are the authorized owner of the payment method used in the recent transaction.
To restore access to your account, sign in and follow the on-screen instructions. You will have the option to upload a document with the required information to verify your account. Once you have provided this document, we will review it and respond within 24 hours.
When uploading a document to verify the ownership of a payment method, be sure that the name, address, payment type, and relevant transaction information are clearly visible. For your security, only display the last 4 digits of the payment method number.
Account Specialist