Weiß jemand an welche Drittorgabisation ich mich wenden kann um mein Gewinn von 22bet ausgezahlt zu bekommen?
Bei IBAS habe ich schon nachgefragt die sind leider nicht zuständig.
Ich habe bei diesem Wettanbieter einige Wetten gewonnen und die haben mir ohne Grund meine ganzen Gewinne storniert. Anscheinend weil ich gegen die Richtlinien verstoßen habe wobei das nicht zutrifft und ich nur 1 Account dort habe.
Nach der erfolgreichen Verifizierung kam lediglich folgende E-Mail:
Good Day.
We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:
1. to block (close) the account (including any duplicate accounts), which may entail:
- all bonuses, free bets and winnings received from those bonuses and free bets when using this duplicate account becoming void and lost to you
- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and duplicate accounts. We also have the right to refund any amounts that are owed to us in connection with this duplicate account, directly from any of your accounts (including any other duplicate account).
2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the duplicate account will be void, the duplicate account(s) will be blocked and/or canceled by decision of the company (the decision is made for each particular case individually, according to the extent of the violation).
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored.
You can withdraw the deposited sum only.
Ich wäre über jeden Tipp dankbar!